Get in contact with the right people

Please find below a selection of useful telephone numbers for residents of Hartlepool. These can be used to report various things, get in contact with the relevant organisation, or to seek general information and advice.

Important Numbers

Hartlepool Borough Council - 01429 266 522

Community Safety & Engagement Team - 01429 523 100

Hartlepool Police Station - 01429 221 151

Police (emergency) - 999

Police (non-emergency) - 101

Drug Enforcement Team - 0800 092 9702

West View Advice & Resource Centre (Benefits Advice and Macmillan Support) -  01429 271 294

Citizens Advice Bureau - 0300 330 9005

Victim Support - 01429 523 100

Anti-Social Behaviour Unit - 01429 523 100

Environmental Services - 01429 523 333 (please see the list below for available reporting services)

Dog Warden, Fly Tipping, Graffiti, Highways, Abandoned Vehicles, Licensing, Pest Control, Refuse & Recycling, Street Cleaning, Street Lighting, Council Customer Services, Trade Waste, Horticulture

Accessibility - 01429 523 331 (please see the list below for available reporting services)

Car Parking Permits, Planning and Building Control, Good Tenants Scheme, Blue Badges, Bus Passes)

Bulky Household Waste Collection - 01429 523 332

Housing and Social

Gas Leaks (Transco) - 0800 111 999

Water Leaks (Hartlepool Water) - 08000 281 054

Benefit Fraud - 01429 523 156

Benefits Team - 01429 284 188

Thirteen Group - 0300 111 1000

Social Services (Duty Team) - 01429 266 522

Adult Education - 01429 868 616

Age Concern - 01429 424 002

Housing Services - 01429 284 024

Noise Nuisance - 01429 523 325